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This step adds the current contact to a specified Segment when reached in the Automation flow. Common use cases:
  • Cohorts: Add contacts to a cohort segment after a specific event.
  • Lifecycle: Segment contacts as they progress through onboarding.
  • Engagement: Group contacts who completed a specific action.

How it works

Define a Add to segment step and select the segment from the dropdown.Automation Add to Segment

Configuration

config.segment_id
string
required
The ID of the segment to add the contact to.
Example